CUSTOMER TERMS & CONDITIONS

Conditions for participation:

  • The instructions given by our guide prior to departure regarding the rules for safety, conduct and use of the equipment, must be followed from the beginning to the end of the tour.
  • A driving license is compulsory for drivers.
  • Safety equipment is provided by Yellowfish Adventure.
  • We recommend the use of comfortable clothes and sports shoes. The use of open shoes (sandals, flip flops, crocks, etc.) is not allowed.
  • The Tour may be interrupted if instructions regarding safety and driving conduct are not followed. Inappropriate, aggressive or sports driving, or driving that is not within the concept of the activity, will be cause for immediate interruption of the tour, without the right to reimbursement or refund of the security deposit.
  • Drivers or passengers under the influence of alcohol or drugs will not be allowed on the tour, without reimbursement.

 

For reasons of safety and comfort, access to our activities is not permitted to:

  • Drivers under 21 years of age or with less than 3 years’ experience (There may be exceptions, contact us for more information)
  • Children under 7 years of age or below 1.50m in height
  • Pregnant women
  • People with reduced mobility or problems related to the cervical spine or similar.

 

Security deposit

  • A cash deposit of € 200 for the Buggies and € 100 for the Quads is required at check-in, paid on the spot before the activity starts, and is refunded at the end of the activity. The deposit will not be refunded if safety and conduct rules are not followed or the driver causes damage to the vehicle due to negligence or irresponsible driving.

Insurance

  • All insurance is included in the price.

 

Customer cancellation and refund policy

  • 24 hours before the start of the tour: refund of the total amount
  • Less than 24 hours before the start of the tour: refund of 50% of the amount paid

Alterations / Cancellations by Yellowfish Adventure

  • Yellowfish Adventure has the right to cancel the tour due to technical reasons or weather conditions. In this case an alternative date will be proposed, or the amount will be refunded in full.
  • A full refund will be made if it is not possible to reschedule the date.

 

Maximum weight allowed on vehicles

  • Buggy: 180 kg
  • Quad: 150 kg

 

Free transportation to our facilities.

  • If your accommodation is located in the area of Albufeira, between Falésia Beach and Salgados Beach, we provide free transportation to and from our facilities. During the booking process, just include the information for the pick-up and drop-off location.